IT Services, IT Solutions, Backup Solutions
Information Technologies

Information Technologies 

IT Services

IT Solutions

Backup Solutions

Security Services, Security Solutions, Compliance Solutions
Security & Compliance

Security & Compliance

Security Services

Security Solutions

Compliance Solutions

Cloud Services, Cloud Solutions, Managed Cloud Solutions
Cloud Technology Solutions

Cloud Technology Solutions

Cloud Services

Cloud Solutions

Managed Cloud Solutions

Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), Security as a Service (SECaaS)
Managed Cloud Services

Managed Cloud Services 

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

Security as a Service (SECaaS)


A Different Approach

RebootTwice LLC, is a provider of managed IT services, with over 30 years of experience serving small to large sized businesses in both private and public sector organizations throughout the United  States.     Our  people are passionate about  solving IT problems and delivering unrivaled support  to  your organization.    When you  call us  you’re reaching   someone who is experienced, who cares  about delivering excellent service and excellent value. We are dedicated to help you solve your business challenges leveraging today’s IT technologies.



Our Solutions

Though our services are divided into basic areas of marketing, finance, production and growth, we treat all our clients as individuals and don’t think a one-sized-fits-all solution will work. We’ll help you develop a customized plan to your unique position.




In addition to servicing the private and public sectors, RebootTwice LLC has developed sector specific delivery capabilities to ensure our services meet the unique requirements of specific industries:

Energy (FERC/NERC)

Federal (NIST)

Local and State Government

Financial (GLBA)


Health Care (HIPAA)

FTC Safeguards





Environment – We help organizations to create resilient IT solutions and sustainable operations and supply chains (AI based, Hybrid Environment)

Social – Working in the community to provide all people of different walks of life with the principles and tools to become better husbands, wives, children, and citizens.

Governance – Our governance solutions assist customers with the evaluation and implementation of processes and policies to minimize corporate and third-party risk.


Our Talented Consultants

RebootTwice LLC project teams possess extensive experience in program and project management.  Team members have provided enterprise security and technology solutions for an average of 30+ years and have in-depth experience with regulatory requirements including NIST, ISO 17799/27001, HIPAA, GLBA, SCADA, NERC/FERC with exposure to SOX (Sarbanes-Oxley) requirements as well.

Mr. McRae has more than two decades of business development, sales and marketing experience within the IT sector. As President of RebootTwice Mr. McRae has responsibility of business development and operational management activities at RebootTwice. Mr. McRae has developed a security practice focused around helping organizations to align their security initiatives with business objectives — and how they can retool for an efficient, cost-effective, strategically focused organization.

Mr. McRae has worked extensively within the IT security and enterprise solutions that enables security conscience and regulated organizations to achieve COBIT, HIPAA, GLBA, SOX and ITIL standards. His recent experience includes business development, direct and channel sales and channel marketing responsibility for several market-leading IT security, enterprise resource planning (ERP) solutions at High Tower Software, Cybertrust/Verizon, Lawson Software and Xerox Corporation.  In these roles, he grew international channel revenues fifteen-fold, adding important new accounts such as Intuit, Union Bank, County of Riverside, County of Ventura, Centura Health, Blue Cross, Wellpoint, General Electric, Honeywell and Westinghouse. Prior to that, he held senior sales, pre-sales, and marketing at a number of software and services vendors.

Andrea Hoy, CISSP, CISM, MBA, leadership positions include leadership roles for McDonnell Douglas, Rockwell, and Boeing NA. Her clients are from a diverse mix of industries that include Litton, Pacific Life, Genentech, Molina Healthcare, Activision, WAMU (now Chase), T-Mobile, Hamni, Uniti and East West Banks. Among her other accomplishments, she initiated the cybersecurity program as Chief InfoSecurity and Data Privacy Director for Fluor, a Fortune 20. She has served and been recognized as an advisor to the Pentagon, and as ISO for the 5th largest credit union as it went through its most major technology and growth past $10 billion in assets and 600,000 in membership. Ms. Hoy a “virtual CISO” provider as well as infosecurity consulting, GRC, incident response, training firm, assisting companies to establish policies and procedures to comply with NIST CyberSecurity Framework, top 20 Critical Controls, EUPD and privacy laws here and abroad to name a few. She represented the US as diplomat to China on eDiscovery and forensics.


Mark McRae

  • Mark McRae

Teaunia McRae

  • Teaunia McRae

Andrea Hy

  • Andrea Hoy