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FTC Safeguards – Sector Guide

FTC Safeguards Compliance for Mortgage & Real Estate Finance Firms

Mortgage brokers, lenders, and related firms are explicitly covered financial institutions under the FTC Safeguards Rule and must protect borrower financial information.

Key angle

  • Borrower data is highly sensitive and frequently shared across parties
  • Multi-stage workflows increase exposure (origination, underwriting, closing)
  • Email-based sharing creates avoidable risk if portals aren’t used

Sector-specific risks

  • Loan applications and underwriting packages
  • Credit reports and borrower identity documents
  • Bank statements, pay stubs, and tax returns
  • Appraisal, title, escrow, and closing data

WISP emphasis

  • Multi-party data sharing controls and approved channels
  • Secure portals vs email guidance and enforcement
  • Vendor management for processors, title, escrow, and storage
  • Data retention and secure disposal policies
If you touch borrower financial data, the FTC expects a written, operating security program—documented, implemented, and provable.

Related

FTC Safeguards Hub

Understand requirements and sector coverage.

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WISP Services

Build an examiner-ready written program.

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MSSP Services

Operate controls and generate evidence.

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