Why organizations choose RebootTwice
RebootTwice helps organizations strengthen cybersecurity, manage risk, prepare for compliance requirements, and make smarter technology decisions without unnecessary complexity.
Our approach combines business leadership, security engineering, compliance expertise, and operational experience so clients receive guidance that is both strategic and executable.
Current focus areas
RebootTwice supports organizations that need practical cybersecurity controls, documentation, monitoring, and evidence aligned to business requirements and regulatory expectations.
Support for covered organizations that need to assess risk, document safeguards, implement controls, train teams, and maintain evidence-ready security programs.
Insight into the realities of bookkeeping, tax, lending, and financial-service environments where client data, privacy, and compliance obligations matter.
Managed security services, monitoring, endpoint protection, security awareness, and practical support that help keep safeguards operating after implementation.
Leadership & Advisory Team
RebootTwice is led by business and technology professionals and supported by senior cybersecurity experts who bring practical experience across managed security, compliance, cloud infrastructure, governance, and risk management.
Leadership
President & Founder
Mark brings more than 30 years of experience in technology services, cybersecurity solutions, and software sales. He helps organizations evaluate security challenges, align technology investments with business goals, and identify practical paths forward.
Mark is currently supporting clients with Compliance needs and is expanding his cybersecurity expertise through professional security education and credentials.
Technical Leadership
Chief Technology Officer
Derrick brings deep expertise in cybersecurity engineering, cloud-native infrastructure, secure systems architecture, and advanced technology operations supporting federal, defense, aviation, healthcare, and cybersecurity initiatives.
Operations & Market Focus
Marketing & Business Operations
Teaunia supports RebootTwice's marketing, business operations, and client engagement initiatives. Her background in bookkeeping, tax preparation, and financial administration gives RebootTwice valuable insight into the operational needs of small businesses and professional service organizations.
Senior Advisor
Senior Cybersecurity Advisor
Luis brings more than 25 years of cybersecurity, compliance, and risk management experience supporting Fortune 500 organizations. His expertise spans Microsoft security tooling, governance, compliance, threat intelligence, Zero Trust, cloud security, and AI agent auditing.
Additional Advisory Capabilities: Luis also supports organizations through PCI DSS gap assessments and interim compliance leadership engagements, helping small and mid-sized organizations access experienced compliance guidance, program oversight, and strategic support without the overhead of a full-time compliance executive.
What this means for clients
Our team combines client strategy, technical depth, compliance knowledge, and business operations experience so recommendations are practical, prioritized, and aligned to how your organization actually works.
We connect cybersecurity and compliance priorities to real operational goals, budgets, and business risk.
Cloud infrastructure, secure architecture, Microsoft security tooling, SIEM, Zero Trust, and advanced security engineering.
Guidance across FTC Safeguards, HIPAA, ISO 27001/27002, CMMC, security policies, risk assessments, and audit preparation.
Core strengths
Ongoing security support, monitoring, threat detection, SIEM, IDS/IPS, endpoint protection, and evidence-building.
Risk and gap assessments, security policy design, Compliance, HIPAA, ISO 27001/27002, CMMC, and audit readiness.
Kubernetes, containers, Proxmox, RHEL, SELinux, cloud security, network architecture, and secure systems design.
Microsoft Sentinel, Defender for Endpoint, Defender XDR, Purview, EASM, and Copilot for Security.
AI governance, Copilot security workflows, security automation, and emerging AI agent auditing considerations.
Operational understanding of bookkeeping, tax, and financial-service environments where security, privacy, and compliance matter.
Client trust
As RebootTwice continues collecting client feedback, our focus remains on specific, measurable outcomes: clearer compliance requirements, stronger safeguards, better documentation, and practical security improvements that organizations can maintain.
Helping clients understand which security and compliance priorities apply to their environment.
Turning assessments into prioritized next steps, ownership, documentation, and implementation support.
Helping safeguards stay active through monitoring, managed services, reviews, and continuous improvement.
Ready to strengthen your security program?
Need clarity on FTC Safeguards, scope, evidence, or ongoing security support? We will map your requirements to your real operations and help you identify the next best step.
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