Opt-in Policy

 

  1. Purpose and Scope

This opt-in policy outlines how RebootTwice LLC collects, manages, and protects user consent for email communications and marketing materials. This policy applies to all visitors and users of the RebootTwice LLC website who choose to receive our communications.

  1. Opt-in Process

2.1 Registration Form

When users create an account or subscribe to our services, they will encounter a clear, unambiguous opt-in section within the registration form at https://www.reboottwice.com/register.

This section includes:

– A clearly labeled checkbox that is unchecked by default

– Explicit language describing what the user is opting into

– Links to our Privacy Policy and Terms of Service

– Clear indication that providing consent is optional

2.2 Consent Language

The opt-in checkbox will be accompanied by the following statement:

☐ Yes, I would like to receive emails from RebootTwice LLC about product updates, industry news, and special offers. You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our Privacy Policy.

☐ Yes, I consent to receive text messages from RebootTwice LLC at the mobile number provided. Message & data rates may apply. Expected frequency: up to 4 messages per month. Reply HELP for help, STOP to cancel. By checking this box, I confirm that I am the primary owner of this mobile device and have the authority to provide consent.”

  1. Types of Communications

3.1 Email Communications

By opting in, users may receive:

– Product updates and new feature announcements

– Industry news and insights

– Special offers and promotions

– Newsletter communications

– Service updates and maintenance notifications

3.2 Text Message Communications

By opting in to text messages, users may receive:

– Time-sensitive security alerts

– Account authentication codes

– Appointment reminders

– Order status updates

– Special promotional offers

– Service outage notifications

Maximum message frequency: 4 messages per month Standard message and data rates may apply

  1. User Rights and Control

4.1 Modification of Preferences

Users can modify their communication preferences at any time by:

– Visiting their account settings at https://www.reboottwice.com/account/preferences

– Clicking the “Update Preferences” link in any email

– Contacting our support team

4.2 Unsubscribe Options

Every email sent by RebootTwice LLC will include:

– A clearly visible unsubscribe link in the footer

– An option to modify email preferences

– Our physical business address

Every text message sent by RebootTwice LLC will include:

– Instructions to reply STOP to opt out

– Instructions to reply HELP for assistance

– Message and data rates disclaimer where applicable

  1. Data Protection and Privacy

5.1 Storage and Security

– All opt-in data is securely stored in encrypted databases

– Access to opt-in information is restricted to authorized personnel

– Regular audits ensure compliance with data protection regulations

5.2 Data Retention

– Opt-in records are maintained for the duration of the user’s subscription

– Records are retained for 24 months after unsubscription for compliance purposes

– Users can request complete deletion of their data at any time

  1. Compliance

6.1 Regulatory Framework

This opt-in policy complies with:

– CAN-SPAM Act requirements

– GDPR consent requirements

– CCPA privacy requirements

– TCPA (Telephone Consumer Protection Act) requirements

– CTIA Messaging Principles and Best Practices

– Other applicable state and federal regulations

6.2 Documentation and Records

RebootTwice LLC maintains records of:

– Initial opt-in consent

– Date and time of consent

– Source of consent (web form, mobile app, etc.)

– Any subsequent changes to consent status

  1. Policy Updates

RebootTwice LLC reserves the right to modify this opt-in policy at any time. Users will be notified of any material changes via:

– Email notification

– Website announcement

– Update date on the policy page

  1. Contact Information

For questions about this opt-in policy or to exercise your rights regarding email communications, please contact:

RebootTwice LLC

Email: [email protected]

Phone: (949)831-8821

Address: 701 West Redondo Beach Blvd. #1108  Gardena , California 90247, United States

 

Last Updated: January 28, 2025

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